One thing I've learnt to do is to observe and learn from other peoples actions/inactions, and funny enough, a lot of my lessons recently have been from kids.
Just the other day, I called a three year old three times but got no response from her, unknown to me, she heard me all along but refused to respond for two reasons: one, she was watching a program on the television and two, she thought I wanted to tell her to clean up a mess she made earlier. Unknown to her, I got her favorite yoghurt and wanted to give it to her. Can you believe my young sweetheart ignored my calls (despite the fact that I shouted her name several times)? However, as soon as I showed her the yoghurt, she came running to me with the biggest grin ever, took the yoghurt and left as fast as she came, barely mumbling "thank you".
